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Privacy Policy

Effective Date: 12/15/2025

1Prime Coast Contracting, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business information you provide when interacting with our residential and commercial construction services. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information obtained through our website, contracts, payment platforms, consultations, and other business interactions.

1. Information We Collect

We collect information necessary to provide construction, renovation, and related professional services. This may include:

Personal and Business Information

  • Full name, company name, mailing address, email address, phone number

  • Property addresses and project locations

  • Government-issued identification when required for permits, compliance, or verification

Payment and Financial Information

  • Billing address

  • Payment method details processed through secure third-party payment processors

  • Transaction records and invoices

Project and Technical Information

  • Architectural plans, drawings, specifications, measurements

  • Photographs, videos, and site documentation

  • Communications, estimates, contracts, and change orders

Digital Information

  • IP address, browser type, device information

  • Website interaction data collected via cookies or similar technologies

We do not knowingly collect information from individuals under the age of 18.

2. How We Use Information

Information collected is used strictly for legitimate business purposes, including:

  • Providing estimates, contracts, and construction services

  • Processing payments and managing accounts

  • Communicating project updates, schedules, and changes

  • Complying with legal, regulatory, licensing, and insurance obligations

  • Improving our services, operations, and customer experience

  • Protecting against fraud, unauthorized transactions, and liability

We do not sell, rent, or trade personal information.

3. Payment Processing

All payments are processed through reputable, PCI-compliant third-party payment processors. 1PrimeCraft Builder does not store full credit card numbers or sensitive payment credentials on its own servers. Payment data is handled according to the processor’s security standards and privacy practices.

4. Information Sharing and Disclosure

We may share information only under the following circumstances:

  • With subcontractors, vendors, engineers, architects, or inspectors strictly as required to complete a project

  • With payment processors, accounting professionals, or legal counsel

  • To comply with court orders, subpoenas, laws, or regulatory requirements

  • To protect the rights, property, safety, or legal interests of the Company, our clients, or others

All third parties are expected to maintain confidentiality and use information solely for authorized purposes.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. While no system is completely immune from risk, we take reasonable and industry-appropriate measures to secure all collected data.

6. Data Retention

We retain personal and project-related information only as long as necessary to:

  • Fulfill contractual obligations

  • Maintain financial and legal records

  • Comply with regulatory, insurance, and tax requirements

When information is no longer required, it is securely deleted or anonymized.

7. Client Rights

Depending on applicable law, you may have the right to:

  • Request access to your information

  • Request correction of inaccurate data

  • Request deletion of certain information, subject to legal obligations

  • Opt out of non-essential communications

Requests may be submitted using the contact information below.

8. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality, analyze traffic, and enhance user experience. You may adjust browser settings to refuse cookies, though some features may not function properly.

9. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices, content, or security of external websites.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be effective upon posting, with the revised effective date noted above. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or data practices, contact:

1Prime Coast Contracting, LLC
9613 Old Harford Rd Ste C, Baltimore, MD, 21234-2150
Denise: (443)926-4011
Oscar: (443)538-9986

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